Privacy Policy

Last updated: 1 April 2026

1. Introduction

Proactive Privacy Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal information you provide directly to us, such as your name, email address, phone number, and any details submitted through our contact form.

  • Technical data collected automatically, including your IP address, browser type, operating system, referring URLs, and pages visited.

  • Cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our services.

  • Improve and maintain our website and services.

  • Comply with legal obligations.

  • Protect against fraudulent, unauthorised, or illegal activity.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following lawful bases:

  • Consent — where you have given clear consent for us to process your personal data for a specific purpose.

  • Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.

  • Legal obligation — where processing is necessary to comply with the law.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations. We may also disclose your information where required by law or to protect our rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 12 months unless a longer retention period is required for ongoing engagement.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to or restrict certain processing.

  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at enquiries@proactive-privacy.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Proactive Privacy Ltd
85 Great Portland Street, London, W1W 7LT
enquiries@proactive-privacy.com